Refund & Returns Policy
Last updated: March 2026
30-Day Return Window
We want you to love your crystals. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Eligibility
- Items must be unused and in original condition
- Original packaging must be intact
- Proof of purchase required (order confirmation email)
Non-Returnable Items
- Customized or engraved products
- Items damaged by misuse or negligence
- Sale items marked as final sale